FAQ

§172.704 Training requirements.

(a) Hazmat employee training must include the following:

(1) General awareness/familiarization training. Each hazmat employee shall be provided general awareness/familiarization training designed to provide familiarity with the requirements of this subchapter, and to enable the employee to recognize and identify hazardous materials consistent with the hazard communication standards of this subchapter.

(2) Function-specific training. (i) Each hazmat employee must be provided function-specific training concerning requirements of this subchapter, or exemptions or special permits issued under subchapter A of this chapter, that are specifically applicable to the functions the employee performs.

(ii) As an alternative to function-specific training on the requirements of this subchapter, training relating to the requirements of the ICAO Technical Instructions and the IMDG Code may be provided to the extent such training addresses functions authorized by subpart C of part 171 of this subchapter.

(3) Safety training. Each hazmat employee shall receive safety training concerning—

(i) Emergency response information required by subpart G of part 172;

(ii) Measures to protect the employee from the hazards associated with hazardous materials to which they may be exposed in the work place, including specific measures the hazmat employer has implemented to protect employees from exposure; and

(iii) Methods and procedures for avoiding accidents, such as the proper procedures for handling packages containing hazardous materials.

(4) Security awareness training. Each hazmat employee must receive training that provides an awareness of security risks associated with hazardous materials transportation and methods designed to enhance transportation security. This training must also include a component covering how to recognize and respond to possible security threats. New hazmat employees must receive the security awareness training required by this paragraph within 90 days after employment.

(5) In-depth security training. Each hazmat employee of a person required to have a security plan in accordance with subpart I of this part who handles hazardous materials covered by the plan, performs a regulated function related to the hazardous materials covered by the plan, or is responsible for implementing the plan must be trained concerning the security plan and its implementation. Security training must include company security objectives, organizational security structure, specific security procedures, specific security duties and responsibilities for each employee, and specific actions to be taken by each employee in the event of a security breach.

An analysis of each potential "hazmat employee" and their job function(s) must be addressed by the "hazmat employer." This will determine who needs training and to what level and/or mode(s).

Upon successful completion of the course and test DGI will email your certificate. DGI provides all training information to you/your hazmat employer. Only your "hazmat employer" may certify you. This information packet will enable the hazmat employer to determine if the individual(s) are qualified to carry out assigned hazardous materials functions. Your employer will need to sign the certificate provided by DGI Training to certify you.

Yes, all DGI courses are certification courses that meet or exceed US DOT and international Training Requirements.

Classroom registration fees must be prepaid a minimum of 7 days prior to the course. Online training courses must be paid before receiving a username and password to begin the program. Certificates will not be issued until payment have been received.

You may cancel your seminar 7 business days prior to the start date without penalty. Please refer to our Cancellation Policy for any cancellations made within 7 business days.

Yes. However please be sure to advise DGI of the change, if possible.

Normally certificates are emailed within one week of completion of class. Please note payment must be received by DGI before certificate is issued.

Yes! DGI courses certify you to ship with any common carrier!

Yes! DGI students can submit shipment and transportation questions through our website. Click here to ask a question!

As long as your previous hazmat training is current, you may take recurrent training from DGI.

Normally it is more economical to have private on-site training if you have 7 or more people to be trained in the same subject at the same time. Otherwise using a public seminar would be beneficial to your company. See our Private On-Site Seminar web page for details.

Yes. Contact DGI and we will send you a duplicate certificate with your training records. Email DGI at: dgitc@dgitraining.com

Yes. All DGI students receive reminders that their recurrent training is due, at the email address we have on file. You will also receive our yearly brochure which includes our training schedules, products and services.

Yes. The regulations state that you must "be tested." If you are enrolled in a multi-modal seminar, you will be tested on each mode.

Yes. Anyone who handles Dangerous Goods "must" be trained.

Yes. Recurrent training is required within 24 months for IATA and within 3 years for 49 CFR and IMDG.

You must complete recurrent training within 24 months for IATA and within 3 years for 49 CFR and IMDG.

Being certified in one mode of transport is good, but does not necessarily prepare you for other modes of transport. It is recommended that specific coursework be taken for the applicable modes. In addition, it is advisable to be trained in Title 49, Code of Federal Regulations (49 CFR), as this is the United States law for transport of hazardous materials (dangerous goods).

It depends. Do they "directly affect" the transportation of hazardous materials in commerce? If their company meets the definition of a "hazmat employer" and they do affect the safe transportation of hazardous materials, then yes, they must be trained.

Yes, provided the "hazmat employer" has certified the individual(s) in question. 49 CFR, 172.702(c) states "Training may be provided by the hazmat employer or other public or private sources."

Effective March 25, 2003, shippers and carriers of certain highly hazardous materials must develop and implement security plans. In addition, all shippers and carriers of hazardous materials must ensure that their employee training includes a security component.

172.704(a)(4) Security awareness training. No later than the date of the first scheduled recurrent training after March 25, 2003, and in no case later than March 24, 2006, each hazmat employee must receive training that provides an awareness of security risks associated with hazardous materials transportation and methods designed to enhance transportation security. New hazmat employees must receive security awareness training within 90 days after employment.

DGI also offers free Security Awareness offered through our webpage https://dgitraining.com/security-awareness/

Also, I've taken an initial 49 CFR class and we ship ORM-D materials. Do I still need to be retrained every 3 years? ORM-D (Consumer Commodities) are registered materials in the United States. Although generally given many exceptions from the regulations, training is still required. As long as the individual continues to meet the definition of "hazmat employee," recurrent training must be completed within 3 years of initial training.

General Awareness training is designed to provide familiarity with the requirements of 49 CFR and to enable the employee to recognize and identify hazardous materials consistent with the hazard communications standards of 49 CFR. Function Specific training is applicable to the requirements of 49 CFR, which are specifically applicable to the employee's job function (i.e., preparing shipping papers, labeling, marking, packaging selection and filling, etc.).

In all regulations, it is the shipper who is ultimately responsible for full compliance with applicable international and domestic regulatory requirements. Although 49 CFR does not define "shipper", it does define "person." It is very broad in scope (see 49 CFR 171.8).

What you mean to say is you do not ship anything hazardous as defined in 49 CFR. If you or your facility are not handling hazardous materials and you do not meet the definition of a "hazmat employer" or "hazmat employee" then this type of training would not be required. Forwarders must check the shipper's packages and paperwork prior to offering it to the carrier.

We recommend pre-registration. If you simply "show-up" there may not be seating and/or materials available for you since many of our seminars fill up early. However, we will make every effort to accommodate last minute registrations. Please call our office for availability.

Classroom classes (taught at a hotel location) are 8:30 a.m. to 4:30 p.m. each day. The first day of your class registration begins at 8:00 a.m. with coffee provided. Depending on each class, the ending time may vary each day.

No. Please call the hotel directly. Phone numbers are provided in seminar confirmation, our website and brochure.

Yes. Once you register for a seminar we will send you a seminar confirmation which includes your "Room Block Code." Advise the hotel reservation agent of this code to receive a reduced rate. These reduced rates are published in our various hotel information web pages. Reduced rates are generally available until 30 days prior to the seminar.

We suggest you bring a calculator, pen, notepad and money for lunch and parking.

Dress is casual. Our emphasis is on learning and not on student attire.

You may cancel your seminar 7 business days prior to the start date without penalty. Please refer to our Cancellation Policy for any cancellations made within 7 business days.

Yes. However please be sure to advise DGI of the change, if possible.

Yes, you will receive a reduction in your tuition. However you MUST tell us when you register that you will bring your own book and you must bring the CURRENT EDITION of the IATA Dangerous Goods Regulations to class. (See course details to determine your discount).

Yes, if you elect to bring your own regulations, you may bring the CURRENT electronic version. We are all about saving paper! However; please note that if you bring electronic regulations, you will be expected to know how to navigate the program.

All DGI seminars include a classroom workbook, and morning and afternoon refreshments will be provided. All IATA classes include the current edition of the IATA Dangerous Goods Regulations; all 49 CFR classes include the current edition of the 49 CFR Regulations, all IMDG classes include excerpts from the IMDG Code.

Starting January 2027 lunch break will be on your own. Please bring money for lunch. There will be options in the hotel or nearby establishments. DGI will provide morning and afternoon snacks.

We suggest you not book a return flight home before 6:30 p.m. The last few hours of the seminar is your test which you must successfully complete (80% or better) to receive your certification so we suggest even a later flight, if possible, to avoid worry about catching your flight.

Yes, we offer a 10% discount for 5 or more students registered at the same time and paid for on one check (or credit card). Students do not have to enroll in the same class. Be sure to mention this discount at the time of registration.

No. Hotel sleeping rooms are in addition to your seminar tuition. DGI has contracted for special discounted rates, however, these special rates apply only if booked, in some cases, up to 5 weeks in advance. See the Seminar Location page for details.

Yes! Click here

Your course login information will be emailed to you when payment is received.

https://dg.prosperitylms.com/req/dgi/_student/

You will also find a quick link at the top of the DGI homepage. "Online Student Login"

For the following issues, please email: dgitc@dgitraining.com

• I didn’t receive my confirmation with login information
• My login credentials aren't working
• I don't see my program after I login
• I didn’t receive my certificate
• I didn’t receive my receipt

For the following issues, please email: support@dgtraining.com

• The program is not recognizing my answer
• I don’t see the next button
• I can’t see the submit button

https://dg.prosperitylms.com/req/dgi/_student/

You will find a quick link at the top of the DGI homepage.

You can mail a check to:

DGI Training Inc. 1060 El Camino Real, Ste C Redwood City, CA 94063

To pay by credit card, choose the course from our website and enter your credit card information at checkout.

You have 3 months to complete the course from the day payment is received. If you do not complete the course in 3 months you may purchase a one time extension.

If you are taking a 49CFR, IATA or IMDG online course you will need copies of the current regulations. Other courses the Regulations are recommended, but not required. Read the course description carefully for the course you are enrolling to ensure you have all the materials you need.

Yes! - Click here

The most common connection issue is when your company has a firewall or network that blocks the connection to www.goto.com (GoToWebinar).

If your system does not allow you to join when you click the "join webinar" button in your confirmation email:

• Check if you you are connecting through a network to access the internet. If you sign in to a network most likely that network is blocking your connection. Contact your IT Department for assistance.
• Connect to the internet without logging into your network
• Alternately you may choose to take your webinar from home on your home computer that is not associated with your work network and/or firewall.
• Check out gotowebinars support page: https://support.goto.com/webinar/help/i-cant-join-my-session#

No you will not need a password. Your confirmation email and join link is unique to you.

Public webinars all start at 11 am Eastern Standard time. (8am Pacific time).

Private webinars (for your company only) will have a unique start time requested by your company. Please carefully read your confirmation letter and adjust your time accordingly.

49CFR, IATA, IMDG, Lithium Battery & LTD QTY public webinars - plan for an 8 hour class. These public webinars start at 11am Eastern Standard time, and end around 7pm. This includes instruction and testing time (some students may take longer to test).

General Awareness webinars - plan for a 3 hour class. This public webinar starts at 1 pm Eastern Standard time, and ends around 4pm. This includes instruction and testing time.

Private webinars - These times vary, but always plan for an 8 hour class.

Yes, you may view the webinar as a group if more than one employee at you location is taking the same class. You will need to message the instructor with the names of all the students attending together, using the webinar control panel, so that everyone is accounted for and allowed to test. You must test alone.

Yes, DGI highly recommends printing your workbook for class. You will be using it throughout the whole class, and will want it during the exam. The only alternative to printing the workbook is if you can fully view the webinar presentation and your workbook at the same time on your screen.

You can take your webinar from any location that accommodates an internet connection, that does not have a firewall or network that blocks GoToWebinar, and allows you access to your email. DGI highly recommends finding an area that is quiet, and where you will not be distracted by co-workers or daily work activities, as your full attention to the webinar is required. If training at the office, put a sign on your door "Training in progress" to keep from being distracted by co-workers.

• The exam is taken online at the conclusion of the webinar.
• The link to the exam is found in your confirmation email, the same email you use to print your workbook and join the class.
• Exams must be submitted within 3 hours of completion of the course (unless advised otherwise by DGI staff or instructor.
• You are permitted 2 attempts to pass the exam with an 80%.
• Do not start the exam until the instructor advises.
• The exam is self grading and you will be able to review your first attempt before trying again, should you need the 2nd attempt.
• When you successfully pass the exam a temporary certificate will be emailed to the email address you provide when starting the exam.
• Official certificates are emailed to you within 2 days.
• Official certificates are not issued until payment for your class has been received by DGI

NOTE: DO NOT START THE EXAM UNTIL THE INSTRUCTOR ADVISES. IF YOU START EARLY IT WILL NOT BE COUNTED, YOU WILL BE DISMISSED FROM CLASS AND YOU WILL HAVE TO RESCHEDULE AT YOUR EXPENSE.

You must pass your webinar exam with an 80% to be certified. If you do not achieve a passing score on your first attempt, your instructor will ask you to resubmit answers (depending on the questions missed), If you do not achieve a passing score of at least 80% on your second attempt you will be given attendance credit only and will not be certified to ship dangerous goods.

In the event that you do not pass the course after your second attempt, you will be required to register and pay for another class.

Yes, the webinar exams must be submitted the same day as the webinar. At the start of class the instructor will let you know what time your exams must be submitted by. Late exams will only be accepted with written acknowledgement from the instructor prior to the start of class.

Webinar cancellations and transfers are allowed up to 2 days prior to the class. There will be no refunds for cancellations, transfers or no-shows within 2 days of the webinar. If you need to cancel please email dgitc@dgitraining.com or call 800-338-2291.

No, you do not need a microphone. You can listen to the webinar through your computer speakers. Make sure your speakers are turned on, and up. You will be muted during the presentation and will communicate with the instructor using the webinar control panel messaging system.

Sticky notes, pens, highlighter, notepaper along with your printed workbook and any regulations that may be required.

See our recommended suppliers list.

Yes! Our DGI webinar courses teach you the process of shipping dangerous goods. ALL DGI workbooks and webinar programs follow this process which includes referencing current and applicable regulations. We do NOT provide you with the regulations for webinar courses. The way we operate is to provide you with a workbook or a compendium of the slides in the program, walk you through the process of identification, classification, marking, labeling, documentation, placarding and segregation, using select examples from the regulations, and then assume when you’re done with training you will consult a current copy of the applicable regulations in order to determine your shipments compliance with the rules. See the suppliers above to purchase the applicable regulations for your shipping needs.

Webinars are instructor led. Online is taken on your own.

Webinars are completed in one day. With online training you have 3 months to complete.

Your certificate will be emailed to you upon successful completion of the course (achieving 80% or better) and once payment has been received. You may need to check your junk or spam folder for your certificate, as they do get stuck there occasionally.

No, each attendee needs their own, unique email login, unless you are viewing as a group.

IATA has eliminated the training categories and replaced that with Competency Based Training or CBT. DGI has always provided CBT training. CBT is more directed at the employer and ensuring their staff can competently do their jobs. It’s quite detailed and you should refer to the 2023 IATA manual for guidance. (No matter what CNS says, there are no Categories, none. They have all been eliminated and replaced with CBT requirements.

The answer is no, and here is why;

DGI is providing training to comply with government and industry regulations; 49CFR, ICAO, IATA, and IMDG. In the United States, air transport is regulated by the FAA (Federal Aviation Administration). The FAA does not regulate Dangerous Goods Training Schools. The FAA does however regulate the requirements for what training and other requirements a company must comply with in order to transport, handle or store dangerous goods. (see Training Law)

All DGI training courses are in full compliance with national and international law. We guarantee it. DGI has always had an excellent reputation and works closely with the US government to ensure our customers are always in compliance with any and all regulations. DGI training materials and standards have always been above and beyond what was required by IATA Endorsement. Our instructors have years of experience and operate under a code of ethics that is widely recognized in our field.

IATA (International Air Transport Association) is an air industry organization. IATA is not a rule making, governing body. It is a trade association. Most airlines are paying members of IATA. IATA provides many services to its members, one of which is training. In the USA we must comply with the US Code of Federal Regulations, Title 49. For international air shipments we must comply with ICAO (International Civil Aviation Organization) and the IMDG Code (International Maritime Dangerous Goods) for water shipments. IATA publishes a field manual for shipping dangerous goods by air. It is based entirely on the ICAO regulations and member airline restrictions.

DGI Training Center was incorporated over 30 years ago and for the first 15 years DGI remained an IATA Endorsed school. Overtime the fees became excessive and IATA wanted DGI to share our customer information with them which goes against DGI's privacy policy, so we made the decision to discontinue our accreditation. For over 30 years DGI has been providing exceptional training that is recognized worldwide.

IATA is a trade association of airline pilots and operators. So, if you are an airline employee there are some elements of IATA’s various certifications that are important to you, but it’s by no means mandatory. Our training programs meet and exceed all federal and international standards for DG training by air. Our IATA and other DG programs have been used by tens of thousands of students and inspected by the FAA and other authorities hundreds of times, without any issue.

To get more information about DG certification you can view this article from the Dangerous Goods Trainers Association which has standing at the United Nations and represents DG trainers around the world, at the UN in Geneva. Is IATA “Certification” Mandatory? Or is it ICAO? – Dangerous Goods Trainers Association, Inc. (dgta.org)

Please read this document to understand training you require also please review the articles on the DGI Blog regarding this topic: https://dgitraining.com/blog/

Click here to read our blog on this topic.

Since your employer is responsible for proper training, they (your manager, supervisor) need to sign your DGI certificate verifying the training received covers your job function(s).

Since your employer is responsible for proper training, they (your manager, supervisor) need to sign your DGI certificate verifying the training received covers your job function(s).