Online FAQ

https://dg.prosperitylms.com/req/dgi/_student/ 

You will also find a quick link at the top of the DGI homepage. "Online Student Login"

• I didn’t receive my confirmation with login information
• My login credentials aren't working
• I don't see my program after I login
• I didn’t receive my certificate
• I didn’t receive my receipt

• The program is not recognizing my answer
• I don’t see the next button
• I can’t see the submit button

https://dg.prosperitylms.com/req/dgi/_student/ 

You will find a quick link at the top of the DGI homepage.

You can mail a check to:
DGI Training Inc.
1060 El Camino Real, Ste C
Redwood City, CA 94063

To pay by credit card, choose the course from our website and enter your credit card information at checkout. 

Do I really need to purchase the IATA, 49CFR and/or IMDG Regulations?

Yes! Our DGI Online courses teach you the process of shipping dangerous goods. ALL DGI workbooks and online programs follow this process which includes referencing current and applicable regulations. We do NOT provide you with the regulations for online and webinar courses. The way we operate is to provide you with a workbook or a compendium of the slides in the program, walk you through the process of identification, classification, marking, labeling, documentation, placarding and segregation, using select examples from the regulations, and then assume when you’re done with training you will consult a current copy of the applicable regulations in order to determine your shipments compliance with the rules. See the suppliers above to purchase the applicable regulations for your shipping needs.

Your certificate will be emailed to you within 48 hours of successful completion of the course, including all modules and the exam.

If you take a multi-modal online course you need to complete ALL the modules in your bundle for all modes, and 1 certificate will be emailed to you upon completion (within 48 business hours).

• Be able to work independently without an instructor present.
• Be familiar with the use of a computer and a web browser.
• Have knowledge or understanding of the applicable regulations.
• Be fluent in the English language.

• It is recommended you use Google Chrome or Firefox
• High-speed internet connection is required.
• You can log in and out of the training program at any time, including during final exams.
• Be sure to log out if you must leave your desk for more than 10-15 minutes.
• Ensure your sound is turned on and the volume is up, as these courses include audio content.
• Read instructions in the introduction to the program to learn how to navigate through the program.

Yes the majority of our online courses are fully compatible with any browser or computing platform, however; Google Chrome is the preferred browser for running DGI's online programs.  

Browsers compatible with TLS 1.1 and 1.2 by OS
Mac OS: Safari 7 or greater, Firefox, Chrome
Windows 7 an higher: IE, Firefox, Chrome
Windows XP or Vista: Firefox, Chrome

This includes these courses:

• IATA Acceptance
• DOT Acceptance
• IMDG Acceptance
• Infectious, all modes
• Limited Quantity
• Lithium Battery
• Air Repair Station
• General Awareness
• Safety
• Security

The following courses currently only work in Internet explorer 7, 8, 9, or 10. They will not work in MAC.

• Refrigerants (i.e. dry ice, liquid nitrogen)
• Air Carrier Courses 
• DOT Motor Carrier, DOT Ocean Carrier Module and DOT Air Carrier  
• Automotive courses
• Freight Forwarder Course
• Magnetized Materials

The answer really depends upon your needs. Are you taking recurrent training? Online training is typically easier for those who’ve first had classroom training.  But so much depends on the classroom, the instructor, the materials used, and of course the student.  Our online courses provide you with feedback for missed answers (not only what you missed, but on really tough questions, why many people miss it).  We provide thorough exercises with each learning unit, where a student can take their time working on it.  That’s often not as easy in the classroom.  Overall a student can take as much time or as little time as is appropriate.  There is an industry shift these days towards Competency Based Training”, and DGI’s training reflects those values.

If you have the opportunity to attend a DGI seminar with one of our instructors we encourage you to do so.  If that’s not possible, or logistically difficult, then DGI online training may be the perfect option for you or your employees.